Burke’s V-Twin Privacy Policy
Effective Date: August 5, 2026
1. Introduction
Burke’s V-Twin (“Burke’s V-Twin,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
Burke’s V-Twin is the online brand operated in connection with B&M LLC, the seller of record for all purchases made through burkesvtwin.com. B&M LLC manages the website, branding, and customer communications.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit burkesvtwin.com, create an account, place an order, subscribe to marketing communications, or otherwise interact with our business.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
—
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
Personal Information
– Name
– Billing address
– Shipping address
– Email address
– Telephone number
– Date and time of purchases
– Customer account information
Payment Information
Payments are securely processed through trusted third-party payment providers.
Burke’s V-Twin does not store complete credit card numbers or payment security codes on our servers.
Payment processors may include:
– Major credit card processors
– PayPal
– Amazon Pay
– Apple Pay
– Google Pay
– Affirm
– Klarna
Each payment provider maintains its own privacy policy governing payment information.
Motorcycle Information
When voluntarily provided, we may collect motorcycle information such as:
– Year
– Make
– Model
– Engine configuration
– VIN (if provided for fitment assistance)
This information is used solely to assist customers with product compatibility and support.
—
3. Information Collected Automatically
When visiting our website, certain information may automatically be collected, including:
– IP address
– Browser type
– Device information
– Operating system
– Pages viewed
– Time spent on pages
– Referral website
– Search terms
– Shopping cart activity
This information helps us improve website functionality, security, and customer experience.
—
4. Cookies and Similar Technologies
Burke’s V-Twin uses cookies and similar technologies to:
– Remember shopping cart contents
– Keep customers logged into their accounts
– Save website preferences
– Measure website performance
– Improve functionality
– Personalize user experience
– Support marketing and advertising efforts
Customers may disable cookies through their browser settings; however, doing so may affect website functionality.
—
5. How We Use Your Information
We use collected information to:
– Process orders
– Ship products
– Verify payments
– Prevent fraud
– Respond to customer inquiries
– Provide technical support
– Create customer accounts
– Manage warranties and returns
– Improve our website
– Send order confirmations
– Provide shipping updates
– Deliver promotional emails
– Send SMS marketing (with customer consent)
– Recommend products based on customer interests
– Comply with legal obligations
We do not sell your personal information to third parties for monetary compensation.
—
6. Marketing Communications
Customers may voluntarily subscribe to receive:
– Promotional emails
– Product announcements
– Special offers
– Sales events
– SMS text message marketing
Customers may unsubscribe from promotional emails using the unsubscribe link contained within each email.
Customers may opt out of SMS messages by following the opt-out instructions contained within the text messages.
Opting out of marketing messages does not affect transactional communications regarding orders, warranties, returns, or customer service.
—
7. Customer Accounts
Customers may create an online account to:
– View order history
– Save shipping addresses
– Manage account information
– Track purchases
– Submit product reviews
Customers are responsible for maintaining the confidentiality of their login credentials.
Please notify us immediately if you believe your account has been compromised.
—
8. Product Reviews
When customers submit reviews, we may display:
– First name or chosen display name
– Review content
– Product rating
– Date submitted
Reviews may be moderated before publication.
Customers should avoid including sensitive personal information in product reviews.
—
9. Information Sharing
We share information only as necessary to operate our business.
Information may be shared with:
– Shipping carriers
– Product distributors fulfilling orders
– Payment processors
– Website hosting providers
– Fraud prevention providers
– Marketing service providers
– Analytics providers
– Government agencies when required by law
We require service providers to use customer information only for legitimate business purposes related to the services they provide.
We do not knowingly rent or sell customer mailing lists.
10. Data Security
Burke’s V-Twin takes commercially reasonable administrative, technical, and physical measures to help protect the personal information entrusted to us.
While we strive to safeguard your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of any information transmitted to or stored by our systems.
Customers are responsible for maintaining the confidentiality of their account credentials and should immediately notify us of any suspected unauthorized access to their account.
—
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
– Complete transactions
– Provide customer service
– Maintain business records
– Comply with tax, accounting, and legal obligations
– Resolve disputes
– Enforce our agreements
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law and our business practices.
—
12. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws.
These rights may include the ability to:
– Request access to personal information we maintain about you.
– Request correction of inaccurate personal information.
– Request deletion of certain personal information, subject to legal exceptions.
– Request information regarding how your personal information is used.
– Withdraw consent for marketing communications.
To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy. We may request additional information to verify your identity before processing your request.
—
13. Third-Party Services
Our website integrates with third-party companies to provide services including, but not limited to:
– Payment processing
– Shipping and order fulfillment
– Fraud prevention
– Website hosting
– Analytics
– Marketing
– Customer communications
Each third-party service maintains its own privacy practices. Burke’s V-Twin encourages customers to review the privacy policies of those providers before using their services.
Burke’s V-Twin is not responsible for the privacy practices of third-party websites or services that are outside our control.
—
14. Third-Party Links
Our website may contain links to manufacturer websites, distributors, social media platforms, or other third-party websites.
Once you leave burkesvtwin.com, this Privacy Policy no longer applies.
We encourage users to review the privacy policies of any third-party websites they visit.
—
15. Children’s Privacy
Burke’s V-Twin does not knowingly collect personal information from individuals under the age of eighteen (18).
Our website, products, and services are intended for adults.
If we become aware that personal information has been collected from a person under eighteen, we will take reasonable steps to delete the information as required by applicable law.
—
16. SMS and Email Communications
Customers who voluntarily subscribe may receive:
– Order confirmations
– Shipping notifications
– Customer service messages
– Promotional emails
– Promotional SMS text messages
– Product announcements
– Special offers
Marketing consent is voluntary and is not required to purchase products.
Customers may opt out of promotional communications at any time by:
– Clicking the unsubscribe link in marketing emails.
– Following the STOP instructions provided in SMS messages.
Standard message and data rates imposed by your mobile carrier may apply.
—
17. Changes to This Privacy Policy
Burke’s V-Twin reserves the right to update or modify this Privacy Policy at any time.
Changes become effective upon posting to burkesvtwin.com unless otherwise stated.
The Effective Date shown at the top of this policy will reflect the most recent revision.
Continued use of the website after changes have been posted constitutes acceptance of the updated Privacy Policy.
—
18. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:
Burke’s V-Twin
146 State Road
Westport, MA 02790
Phone: (401) 256-0376
Email: burkesvtwinparts@gmail.com
Website: burkesvtwin.com